Apps & Software

The Ultimate Guide to On-demand Delivery App Technology for Non-Technical Entrepreneurs


The on-demand apps are seen as a symbol of cost-effectiveness, which has decreased the dependence of people on traditional services. Additionally, the on-demand apps provide the easiest way to book any service and avail at the preferred location and time. Let us see the nitty-gritty of the most admired on-demand application development.

On-demand apps and their branches

 On-demand apps are branched into two main categories, namely delivery apps and service providing apps. The on-demand delivery apps enclose food delivery, grocery delivery, medicine delivery, and such delivery-related services.

On the other hand, the on-demand services apps offer services like massage, beautician, plumbing, babysitting, etc. This way, the on-demand apps are grouped based on their core offerings. If you group all of these services into a single application, then it is termed a multi-services on-demand app.

Let us see how these on-demand apps are employed in different fields like healthcare, taxi, grocery, restaurants, etc.

Top business fields in which on-demand apps are employed

  •  Taxi business

 One of the notable business fields in which on-demand apps are involved is the taxi business. Ride-hailing, ride-sharing, and P2P are the existing niches in the on-demand taxi business. We know how cool it is to book a taxi through Uber or similar apps. You can offer a particular type of taxi service like ride-hailing, carpooling, or P2P.

  • Food delivery

Restaurants are in dire need to provide delivery services either through their own logistics or by collaborating with any third-party delivery apps. Eventually, a majority of restaurants have collaborations with multiple third-party apps regardless of the bulk commission rates.

Again food delivery apps are convenient for users in different ways. Those who prefer dining in can avail themselves of the table booking feature. Those who prefer to takeout orders can choose the order takeout feature. And, of course, a majority of users will prefer the door delivery option.

  • Grocery delivery

 The intensity of grocery delivery services came into focus during the pandemic. The marketplace grocery delivery app will enclose the grocery stores, and users have the facility to choose the nearest grocery store. Once chosen the store, they can place orders, pay, and receive the orders through the delivery person.

The meal-kit delivery is an addition to the grocery delivery apps, where users will get a pack of ingredients for different recipes.

  • Medicine delivery

 The medicine delivery apps are saving the efforts involved in visiting the pharmacies and getting the medicines packed. There are companies that provide online medicine delivery. But the on-demand delivery apps are convenient as users can see a list of local medical stores and purchase medicines from the preferred store.

  • Handyman services

 On-demand handyman services will be a new concept to many of us. But it is in existence in many countries. Taskrabbit, Housejoy, Urban company, etc., are the familiar faces in the handyman services business. Each handyman services app has different functionality.

In some on-demand handyman services apps, users have to choose the type of service and the bid amount. Only on the basis of the bid amount, the handyman service provider will accept a booking. While in other handyman services apps, users can directly choose any nearest handyman service provider.

Combine the ride-hailing services, delivery services and on-demand services in a single app by developing it from a super app solution like Gojek clone app.

The working nature of the on-demand apps

  •  Registration

 Before booking a service, registration has to be done, which involves submitting the name, email address, contact number, and location. As usual, an OTP will be generated to verify the details submitted.

  • Booking

 Upon the verification of the details, users will be given access to the app. They can start booking the service by selecting the type of service and then entering the location details. After that, the number of available and nearest service providers will be listed to the user. Upon choosing the service provider, the fare of the service will be sent to the user.

If the fare is convincing to the users, they will confirm the booking by paying the estimated amount through the payment system of the app. This step cannot be skipped without mentioning the scheduling feature. Scheduling the delivery of orders can be termed “convenience at its peak for users.”

  • Acceptance

 In on-demand apps, the delivery person has to accept the task of delivering the orders to the users. While booking taxis through on-demand apps, drivers accept or reject based on certain metrics. It is the same in every on-demand delivery apps. Suppose the delivery person who receives the order rejects the delivery, the app will seek another delivery person to carry out the delivery. This happens in a loop, and finally, a delivery person will be roped in.

  •  Track

 As of now, the order is booked, the delivery person has accepted to deliver the order, and also the payment is made. Now, it is time for the users to use the location tracking feature and find out the delivery person’s location.

 Certain apps have recently included the voice instructions feature, where the users can record a set of instructions for the delivery person to reach their place.

  • Delivery

 Finally, users will enter the delivery stage. Users will collect the orders, and the app will update the same through push notifications. Also, users will be asked to rate the service.

Overall stages in starting this on-demand business

  •  Begin with familiarizing the market gaps so that you can reach out to your customers easily.
  • Next, create a business plan that centers around the customers’ current demand, pain points, and demographic details.
  • Once you get that information, head to the competitor analysis. Make elaborate research of your competitors’ on-demand apps, features, prices of services, and the user base.
  • With this detailed business plan, you can start your app development process.
  • For a multi-niche delivery app solution, you need more time since the complexity is also high.
  • Based on the number of on-demand services you have decided to offer, your app development cost will be estimated along with other factors like platform, customization level, etc.

Summing up, the blog has circled over every possible detail to help you. Launch the on-demand delivery app and get prompt reach among potential customers.